
FAQs
How do I contact Sketchus if I have any questions?
Fine Art Print or Original Portrait Drawing? Which Option Is Right for me?
However, if you’re looking for a faster solution and want to save some money, the
Choose the option that fits your preferences and enjoy a stunning, personalized piece of art!
How do I order a family portrait with more than 12 people?
Order the portrait as usual and add additional people here: Add extra people/animals .
Contact us responsive via WhatsApp – we are happy to help you and often offer special discounts for large family portraits!
What If My Photos Are Blurry or Low-Quality?
No worries! Our Sketchus team has over 15 years of experience in art and specializes in transforming blurry or old photos into stunning works of art.
Contact us on WhatsApp, and let us help you create a unique portrait from your photos.
How Much Does a Custom Portrait Cost?
How Can I Order a Portrait from Sketchus?
Ordering a portrait from us is simple:
- Upload Your Photo: Start by uploading the photo you’d like us to use as the basis for your portrait.
- Payment: Complete your payment conveniently online.
- Preview: Once we’ve received your photo and payment, we’ll create a preview of your portrait. You’ll have the opportunity to request adjustments to ensure it perfectly matches your expectations.
- Secure Shipping: After you approve the preview, the finished portrait will be securely packaged and insured for delivery. You can count on safe and timely shipping.
Who paints pictures from photos?
Who are the artists behind the portrait drawings at Sketchus?
Sketchus is a team of talented artists with 20 years of experience and more than 20,000 portrait drawings in their portfolio. They transform your reference photos into impressive portraits.
How much does it cost if I want to combine several photos or have a portrait created from old images?
Our specialty includes creating portraits from several templates provided. For example, we can compose a family photo from individual images. Even yellowed photos give us insights into past details that we can use to create a new work of art for you. We offer these services at no additional cost.
What payment methods are available for online orders?
With us you can pay safely and conveniently online. We cooperate with the leading online payment services such as Paypal, Klarna, Klarna installment payment, Mastercard or Visa. Of course, we also accept advance payment and bank transfers. We also offer options such as Google Pay and Apple Pay.
Please note that secure and quick payment is possible in the shop due to the interface to the payment providers. However, with certain payment methods such as bank transfer, receipt of payment may not be reported until a few days later.
Is it possible to pay in installments or make a partial payment in advance?
We offer the option of paying in installments through our partner Klarna. Please note that a possible credit check is carried out by the payment provider, over which we unfortunately have no influence.
Unfortunately, we cannot currently offer partial payments.
Can I order a drawing of people and animals?
Yes, of course! Sketchus has made it its favorite task and preferred theme to combine templates of people and animals into a unique work of art.
If you are looking for the perfect gift that has a personal touch, we are ready to turn your ideas into a unique drawing.
At Sketchus you can have horse portraits, dog portraits, cat portraits, animal portraits drawn
I'm unsure which reference photos to choose. What do you recommend?
Will I receive a preliminary draft of my drawing?
After the online order, we discuss the reference photos together and make the decisions. Before the actual drawing process, we take enough time to plan the proportions, size, height, composition and contrast. You will receive an automatic preliminary draft in the following cases:
- If the portrait costs more than $250
- If the portrait should depict more than 3 people
- For particularly complex orders where we cannot make a clear decision and would like to include your opinion
- If you indicated in the comments section when ordering that you would like a preliminary draft.
Please note:
- A preliminary draft is a quick collage and template to get a feel for the drawing. The production time increases by one day due to the additional effort.
- A preview: Under certain circumstances, such as with higher-priced portraits, we will also send a preview. You will hear from us when your drawing is basically finished and the preview is final. Here you have the opportunity to give feedback and adjust details.
I urgently need a family portrait drawing, what can I do?
If time is short, we have the following suggestion for you:
Order an art print with express production time (5 days).
This contains:
- We draw your portrait on high-quality art paper.
- Once completed, it will be scanned and emailed to you in high resolution.
- You can print it out directly and use it as a gift in time.
- You will receive the premium art print a few days later and can simply exchange it for the printed drawing.






