Shipping at a glance
| Destination | Per order |
|---|
| Germany | Free |
| Europe, including Austria, Switzerland and the UK; USA, Canada, Australia, New Zealand, Japan and Singapore | 5,99 € |
| Other supported destinations | 9,99 € |
These are our fixed standard shipping rates per order, including framed artwork and originals. Base prices are in EUR. Select your destination at checkout to see the exact charge in your checkout currency, such as USD, GBP or DKK.
All destinations and international orders
Production time and shipping time are separate. Any applicable import duties or local charges are not included in this shipping fee. Availability for your address is confirmed at checkout.
This page provides key information about production times, Express Service, shipping and payment options at Sketchus.
Production time & Express Service
Every Sketchus portrait is drawn or painted by hand by real artists. Delivery time therefore consists of two parts: creating the artwork and shipping it afterward.
Without Express, your portrait is automatically scheduled in order of receipt. Standard production usually takes 2–4 weeks. Timing may vary slightly depending on the subject, style, size, number of people and photo quality.
Express Service
If you need your portrait sooner, you can select an Express Service in your cart. Express gives your order priority in the schedule and sends it to our artists sooner.
- Express Service – 7 days: 19,99 €
- Express Service – 14 days: 9,99 €
- Without Express: automatic processing in order of receipt, usually within 2–4 weeks
The Express Service option appears automatically after you add your portrait to the cart. You can choose whether to use Express there. If you do not select Express, your portrait will be created in the normal order of receipt.
Please note: Express means your order receives priority. Because every portrait is handmade, artistic care is always maintained.
Shipping time
Once your portrait is finished, shipping within Germany generally takes about 1–3 business days. International shipping may take longer depending on the destination country.
Please note that the stated Express time primarily refers to priority production of your portrait. Shipping follows afterward.
Gifts and fixed deadlines
If you need your portrait by a specific date, such as a birthday, wedding, Christmas, Mother’s Day or another special occasion, we recommend ordering early or choosing Express Service.
You can also contact us on WhatsApp before ordering. We will be happy to check whether your requested date is realistic.
WhatsApp: 0176 46754444
Payment options
Our shop offers several secure payment options. Depending on availability at checkout, these may include:
- PayPal
- Klarna
- Credit card
- Apple Pay
- Google Pay
- Advance bank transfer
Questions about delivery?
If you have questions about delivery times, Express Service, a specific deadline or shipping, you can contact us at any time.
Customer service: support(at)sketchus.de
Phone / WhatsApp: 0176 46754444
